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ISO 9001 Lead Implementer

Course description

The IECB ISO 9001 Lead Implementer, a four-day course, is designed to help you acquire the skills necessary to initiate, implement, manage, maintain, and perpetually enhance a Quality Management System (QMS). This course aspires to provide a thorough understanding of the ISO 9001 stipulations, alongside showcasing the best strategies and methodologies employed for the execution and ongoing upkeep of a QMS.

Participation in this course empowers you to aid organisations in adopting a systematic, evidence-driven approach to manage the quality of their offerings. Furthermore, you'll also gain insights into the significance of customer orientation and learn about establishing an organizational culture that promotes and supports quality.

Following the course, there's a certification exam. Successfully passing this exam entitles you to the "Certified ISO 9001 Lead Implementer" credential, which certifies your proficiency in implementing a QMS grounded on ISO 9001 stipulations.

Target audience

This ISO 9001 Lead Implementer training course is intended for:

  • Individuals tasked with maintaining and enhancing the quality of the organization's products and services
  • Staff in charge of satisfying customer needs
  • Consultants, advisors, and professionals seeking comprehensive understanding of ISO 9001's QMS requirements
  • Professionals aiming to familiarize themselves with ISO 9001's approach to QMS implementation
  • Persons responsible for ensuring the QMS adheres to ISO 9001 requirements
  • Team members involved in the implementation and operation of a QMS
  • Individuals pursuing a career path in quality management

Learning outcomes

By the end of this training course, delegates will be able to:

  • Describe the fundamental principles and concepts of a quality management system (QMS) as per ISO 9001
  • Understand the requirements of ISO 9001 for a QMS through the lens of an implementer
  • Start and plan the execution of a QMS following ISO 9001, using IECB’s IMS2 Methodology and other effective practices
  • Assist an organization in operating, maintaining, and consistently enhancing a QMS in compliance with ISO 9001
  • Equip an organization to be prepared for a third-party certification audit.

Our approach

This training course is delegate focussed and provides:

  • Theoretical foundations, methodologies, and industry best practices related to ISO management system audits
  • Instructional sessions enriched with examples derived from real-world case studies
  • Hands-on exercises grounded in a relevant case study
  • Interactive dialogue among participants through queries and recommendations
  • Individual and scenario-driven quizzes designed to help participants prepare for the certification examination


A basic knowledge of ISO management system standards, knowledge of ISO 9001, and industry recognised Project Management frameworks such as Prince2. A foundational understanding of ISO 9001 will also enhance the learning process.

Course Overview

  • Module 1 Principles and concepts of a quality management system 
  • Module 2 Initiation of a QMS project 
  • Module 3 Planning of a QMS implementation based on Prince2
  • Module 4 Implementation of a QMS
  • Module 5 Monitoring, measurement and reporting of a QMS performance
  • Module 6 Continuous improvement of a QMS
  • Module 7 Preparation for an external QMS certification audit

Course Agenda

  • Day 1:  Foundations of ISO 9001 and the initiation of a QMS implementation
  • Day 2: Implementation plan of a QMS based on Prince2
  • Day 3: Implementation of a QMS
  • Day 4: Monitoring, measurement and reporting requirements, and preparation for the certification audit, as well as the Certification Exam


  • All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course.  Both elements are a part of the overall score. For this course, the final exam constitutes a 12 question essay type exam which should be completed within 180 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store.
  • Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement
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