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ISO 9001 Foundation

Course description

The ISO 9001 Foundation emphasizes the principles of quality and quality management, providing a comprehensive overview of the ISO 9001 requirements for a Quality Management System (QMS). This course will familiarize you with the multiple facets of a QMS based on ISO 9001, including the role of senior management, risks and opportunities, quality policy, the processes involved in the provision of products and services, performance evaluation requirements, and the significance of continual improvement.

Once you've completed this course, you can undertake the certification exam. If you pass the exam successfully, you'll be awarded the "Certified ISO 9001 Foundation" certificate. This certificate validates your broad understanding of ISO 9001 requirements for a QMS and qualifies you to participate in QMS implementation projects.

Target audience

The ISO 9001 Foundation training course is intended for:

  • Team members of an ISO 9001 implementation
  • Analysts and project Professionals seeking an understanding of the ISO 9001 requirements
  • Managers engaged in or responsible for quality management activities in their organization
  • Delegates wishing to seek a career in quality management

Learning outcomes

Course participants will be able to:

  • Define how the quality management concepts, principles, and definitions impact the implementation of an ISO 9001 framework within an organisation
  • Explain the ISO 9001 requirements within the context of an organisation
  • Define a implementation best practice approach to assist organizations in gaining Certification to ISO 9001

Our approach

This training course is delegate focussed and provides:

  • Instructional modules enriched with practical exercises that leverage a case study with role-playing elements and discussion opportunities
  • Engagement among participants through questioning and sharing of ideas
  • Assessment quizzes designed to simulate and provide a preview of the certification examination



Course Overview

  • Module 1: Foundational concepts and principles of quality management and a QMS based on ISO 9001 
  • Module 2: ISO 9001 requirements analysis

Course Agenda

  • Day 1: Introduction to quality concepts, the QMS requirements and context analysis 
  • Day 2: ISO 9001 implementation planning and the certificate exam


  • All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course.  Both elements are a part of the overall score. For this course, the final exam constitutes a 40 question multiple choice exam which should be completed within 60 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store.
  • Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement
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