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ISO 38500 IT Corporate Governance Manager

Course description

The ISO/IEC 38500 IT Governance Manager training equips you with a comprehensive understanding of the essential principles for efficient IT governance based on ISO/IEC 38500. Throughout this training course, you will obtain the knowledge required to aid an organization in the application and management of the ISO/IEC 38500 framework.

After gaining a thorough understanding of all the relevant IT Governance concepts and principles, you will have the opportunity to take the exam and earn the “Certified ISO/IEC 38500 IT Corporate Governance Manager” credential. Possessing this certification demonstrates your practical expertise and ability to manage an IT Governance model effectively.

Target audience

  • Managers or consultants responsible for defining IT Governance requirements within an organization
  • Executives seeking to gain knowledge of the core principles of IT Governance
  • IT Governance team members
  • Subject matter experts and advisors involved in IT Governance 

Learning outcomes

  • Understand the requirements of ISO/IEC 38500 and learn how to analyse them
  • Understand the ISO/IEC 38500 Evaluate-Direct-Monitor Model
  • Acquire the necessary knowledge to evaluate, direct and monitor the use of IT in an organization
  • Understand ITIL, COBIT and other applicable industry standards

Our approach

  • Theoretical basis supported by practical examples, throughout the four days of the training course
  • Lecture sessions illustrated with practical examples based on a case study
  • Interaction between the trainers and participants by means of questions and discussions
  • Stand-alone quizzes and scenario-based quizzes intended to prepare the participants for the certification exam


  • A basic understanding of ISO/IEC 38500 and other standards related to IT Governance. 

Course Overview

  • Module 1 Principles of ISO/IEC 38500 
  • Module 2 Evaluate-Direct-Monitor Model of ISO/IEC 38500 
  • Module 3 Implementation considerations for IT Governance

Course Agenda

  • Day 1: Introduction to ISO/IEC 38500
  • Day 2: Approaches to the Value components of IT service delivery
  • Day 3: Monitoring, measurement and provision of Value and the Certification Exam 


  • All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course.  Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store.
  • Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement
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