Freshservice

Build a single source of truth for your IT assets

Gain asset visibility, empower efficient IT change management, improve asset utilization and drive down costs

Gain asset visibility and accurate asset information

Track and evaluate all your IT assets - hardware assets, software licenses, contracts, virtual assets, and other configuration items in stock and in use. 

Seamlessly stitch together asset information to IT service desk workflows.

Scan, discover and manage all IT assets 

Automatically identify all the IT assets in your organization, scan for new hardware and software, and schedule scans periodically to update asset information with Discovery Probe.

Identify where IT assets are located, who’s using them, and other detailed asset information like IP address, version, refresh status, etc.

Make intelligent change management decisions with CMDB

Track and record all the configurations items - services, hardware, software, etc. and their interrelations on a modern UI.

Improve problem management practices and change management decisions with accurate CMDB data for impact and root cause analysis

Manage and control assets throughout its lifecycle

Manage and track all your assets in a single view from anywhere, through all phases – be it procurement, maintenance, depreciation, or disposal. Get a timeline of all events at a glance.

Use pre-defined asset workflows to save time on repetitive processes such as onboarding and offboarding assets, asset assignment, and so on. 

Enable Proactive Contract and License Management

Plan license purchases and detect contract infringements proactively with timely notifications 

Speed up contract renewals easily by leveraging automated approval workflows

A Single Pane to Discover, Manage and Optimize your SaaS 

Get a 360° view of your SaaS applications and optimize usage with insight-driven actions. Prevent siloed SaaS subscriptions with unified discovery and usage tracking right within your service management solution where your employees are managed.

Experience Freshservice’s robust  asset management capabilities

An easier, faster, and cost-effective asset management solution for your company.

Sign up and get access to a 21 day free trial here